Shipping policy

Made to order

Every piece is made after you order it. Nothing sits on a shelf waiting for you. That takes a few extra days, and it means less waste.

How long it takes to ship

Tees, hoodies, polos and the quarter-zip: usually about 5–7 business days to make before it ships.
Hats, beanie, bottle, mug, patch and sticker: usually 2–5 business days to make before it ships.
Busy seasons, including the weeks before the holidays, can add time. If your order is running later than expected, we'll email you.

Business days are Monday through Friday, not counting US holidays.

How long delivery takes

Usually 3–5 business days after it ships.

Where we ship

We currently ship to addresses in the United States.

Where orders ship from

We work with two US production partners that make and ship our products from their own facilities. If your order has both apparel and accessories, it will arrive in separate packages, each with its own tracking number.

Shipping cost

Shipping is calculated at checkout, and you'll see the cost before you pay.

Tracking

You'll get an email with a tracking link when each package ships.

Check your address

Our partners ship to exactly the address entered at checkout, so please double-check it.

Need to change it? Email us right away. We can only change an address before your order goes into production.
If a package comes back to us because the address was wrong or incomplete, or because it wasn't picked up, we'll contact you. We can reship it once you confirm the address, but the reshipping cost is yours.
Returned packages can only be held for a limited time. If we can't reach you within 30 days, we can't reship it.

Late or lost packages

If your package is more than 5 business days past its estimated delivery date, first check your shipping confirmation for address errors, ask your local post office, and check with neighbors. Then email us with your order number. Please reach out within 14 days of the estimated delivery date so we can open a claim with our partner. If a package is confirmed lost in transit, we'll send a replacement at no cost.

If tracking shows a package as delivered but you can't find it, contact us and we'll work with the carrier. We can't always replace packages the carrier confirms as delivered.

Cancellations and changes

Production starts quickly. We can cancel or change an order only if you email us within 12 hours of ordering and production hasn't started yet. After that, it can't be canceled.